Passcert has recently released the latest Salesforce Sales Representative Certification Exam Dumps, which are designed to help candidates prepare for and pass their certification exam. These Salesforce Sales Representative Certification Exam Dumps cover all of the topics and objectives listed in the exam outline, including planning, deal management, pipeline management, forecasting, and customer success. With the help of these Salesforce Sales Representative Certification Exam Dumps, candidates can be confident in their ability to pass the Salesforce Sales Representative Certification Exam and start their career as a certified sales representative.

The Salesforce Certified Sales Representative should have broad knowledge of the sales process and be proficient in planning, customer and prospect research, deal management, pipeline management, forecasting, and closing deals with value. Candidates should also have a detailed understanding of their customers, putting them at the center with a commitment to their success, leading with empathy.

Salesforce Certified Sales Representative candidates exemplify sales excellence using a customer-centric methodology. The Salesforce Certified Sales Representative develops trusted relationships with their customers, ensures deal success by aligning with entire account teams, executive sponsors, and stakeholders, and takes full ownership of the sales process by planning, managing, and analyzing their business.

Read on for details about the Salesforce Certified Sales Representative exam.

Content: 60 multiple-choice questions and up to 5 non-scored questions

Time allotted to complete the exam: 105 minutes

Passing score: 70%

Registration fee: USD 200 plus applicable taxes as required per local law

Retake fee: USD 100 plus applicable taxes as required per local law

Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. 

Prerequisite: None

The Salesforce Certified Sales Representative exam measures a candidate’s knowledge and skills related to the following objectives. Candidates should have sales knowledge and expertise in each of the areas below.

Planning: 21%

Customer Engagement: 15%

Deal Management: 37%

Pipeline Management: 12%

Forecasting: 6%

Customer Success: 9%

1. A sales representative is strategizing on how to most effectively communicate with a key prospect.

Which approach should they take?

A.Repeat key messaging to make sure it lands with the prospect.

B.Send emails to the prospect less frequently.

C.Provide unique selling points to the prospect that add value each time.

Answer: C

2. Why is collaborating with departments such as marketing and service crucial to generating a new pipeline?

A.To expand and improve networking skills

B.To avoid competing for the best leads

C.To leverage additional expertise and resources

Answer: C

3. A sales representative is working to understand a prospect's pain points, desired outcomes, and emotional drivers.

In which phase of the sales process is this deal?

A.Connect

B.Create

C.Collaborate

Answer: B

4. A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.

What should they use?

A.Summary statement

B.Success story

C.Solution unit

Answer: C

5. Which first step should a sales representative take to gain insight on potential customers?

A.Conduct stakeholder interviews.

B.Analyze data about customers.

C.Create customer success plans.

Answer: B

6. A sales representative is assigned to high-value prospects.

What can the sales rep do to gain their interest?

A.Identify potential trigger events as the reason to reach out to prospects.

B.Connect with customers associated with the prospect on social media.

C.Focus on personal details when communicating with the prospect.

Answer: A