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The Salesforce Certified Education Cloud Consultant program is designed for consultants with experience implementing Salesforce Education Cloud solutions. The Salesforce Certified Education Cloud Consultant is able to successfully design and implement Education Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. 

Content: 60 multiple-choice/multiple-select questions, 5 unscored questions 

Time allotted to complete the exam: 105 minutes (time allows for unscored questions)

Passing score: 67%

Registration fee: USD 200, plus applicable taxes as required per local law

Retake fee: USD 100, plus applicable taxes as required per local law

Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. 

Prerequisite: Salesforce Administrator credential

Domain Expertise: 18%

Education Cloud Configuration: 22%

 Implementation Strategies and Best Practices: 18%

Solution Design: 19%

Integration and Data Management: 16%

Analytics: 7%

A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising. The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.

What is a compatibility consideration the consultant should discuss with the school?

A.Accounting Subledger is installed.

B.Elevate is incompatible with Advisor Link.

C.Gift Entry Manager is required.

D.Person Accounts must be enabled.

Answer: A

A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.

What should the consultant recommend to meet the requirement?

A.Success Teams

B.Queue Management

C.Appointment Scheduling

D.Assignment Rules

Answer: B

The director of advising wants to better understand why students are meeting with their advisors.

Which Advisor Link Feature should the consultant include in a report?

A.Success Plan Type

B.Alert Reason

C.Appointment Topic

D.Case Status

Answer: C

The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.

Which two options are required to use Advisor Link? Choose 2 answers.

A.Person Accounts

B.Customer Community Plus

C.Lightning Scheduler

D.Education Data Architecture

Answer: B, D

A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.

Which two solutions should the consultant recommend to meet the requirement? Choose 2 answers.

A.Salesforce CPQ

B.K-12 Architecture Kit

C.Third-party application

D.Nonprofit Success Pack

Answer: A, C

Recruiters want to visualize the number of prospective students at various stages in the recruitment process.

Which report chart should the consultant implement?

A.Application Tabular report

B.Education History dashboard

C.Program Enrollment dashboard

D.Opportunity Funnel report

Answer: A

A university is planning an enterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase.

What is a standard feature of EDA?

A.Student Advising

B.Event Management

C.Degree Auditing

D.Address Management

Answer: D

How should a consultant prepare for a successful Education Cloud discovery session with an institution?

A.Create an Education Cloud storyboard.

B.List the current challenges in education.

C.Build the institution's technology roadmap.

D.Review the institution's strategic plan.

Answer: A