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Extensive and interactive, Administrative Essentials for New Admins in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It's a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment.

With Administrative Essentials for New Admins in Lightning Experience, you'll learn the basics of how to manage the platform, ranging from application configuration through to process streamlining via automation strategies. As an administrator, you'll have special permissions to structure the application and ensure that it works smoothly. Get officially certified and start your journey in the Salesforce Ecosystem today.

New system administrators responsible for the setup, configuration, and maintenance of their organization's Salesforce applications. Other groups that would benefit from deepening their knowledge of Salesforce Lightning Experience, including power users, sales operations, and IT managers.

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Salesforce Architecture

Describe the Role of an Administrator

Plan for Success

Company Information and Licensing

Fiscal Year and Currency

Organize and Collaborate

Manage Users

Login Security Controls

Profiles

Permission Sets

Field-Level Security

Record Ownership

Organization-Wide Defaults

Role Hierarchy

Sharing Rules

Teams and Manual Sharing

Restriction Rules

Object Overview

Standard and Custom Fields

Relationship Fields

Custom Formula Fields

Applications

Home Page

Tabs and List Views

Page Layouts

Buttons, Links, and Actions

Record Types, Business Process, and Path

Create a New Object

Dynamic Forms

Create a New Custom Tab

Create and Deploy a Change Set

Mobile Layout

Automation Fundamentals

Validation Rules

Lead and Case Management

Workflow and Approval Process

Process Builder

Flow Overview

Build a Flow to Update a Field

Build and Combine Flows

Deploy Flow with a Lightning Component

Order of Execution

Back Up Data

Import, Export, and Update Data

Mass Delete and Mass Transfer

Data Quality and Cleansing Tools

Report Components

Filters and Formulas

Conditional Formatting and Charts

Exports and Subscriptions

Dashboards

1. Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.

What is the likely cause?

A.The stage of the Opportunity records was changed to closed lost.

B.Permission sets were removed when the user was deactivated.

C.The record type of the Opportunity records was changed.

D.The records were manual shared with the user.

Answer: D

2. Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.

Which tool should an administrator use to meet this requirement?

A.Opportunity Processes

B.Dynamic Forms

C.Path Key fields

D.Workflow Rules

Answer: C

3. Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.

Why are the support reps unable to see the Closed option in the specified piclist?

A.The Case record type is missing Closed as a picklist value.

B.The Close Case page layout must be used to close a case.

C.The Show Closed Statuses m Case Status Field checkbox is set to the default.

D.The Support Process being used omits Closed as a status choice.

Answer: D

4. Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.

Which two ways can the marketing users now access converted leads for editing? Choose 2 answers

A.Find them in the global search result.

B.Search the Recent Records component on the homepage.

C.Utilize a list view where lead status equals Qualified.

D.Use the Data Import Wizard,

Answer: A, C

5. Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.

Which two options should be added to the Lightning record pages to achieve this? Choose 2 answers

A.Custom Component

B.Highlight Panel

C.Action and Recommendations

D.Component Visibility Filter

E.Rich Text Area

Answer: A, D

6. What should an administrator use as an identifier when importing and updating records from a separate system?

A.Rich Text field

B.Record ID

C.Auto-Number field

D.External ID

Answer: D