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Passcert FAQ
1. How to get the Q&As?You can download your pdf Q&As directly after your payment.
2. how long can you obtain the Q&A after purchase? After payment, you can download the pdf Q&As directly from your member center, and we will send the free software to you in 20 minutes in our working time, no less than 12 hours in off-work.
Working time
GMT+8: Monday- Saturday 8:00 AM-18:00 PM
GMT: Monday- Saturday 0:00 AM-10:00 AM
3. What does PassCert Q&A entail? Working time
GMT+8: Monday- Saturday 8:00 AM-18:00 PM
GMT: Monday- Saturday 0:00 AM-10:00 AM
PassCert Q&A contains simulated exam questions with the most accurate answers. With our Q&A you should be able to pass the certification exam at your first attempt. More information can be found on our products page.
4. Can I pass an exam with PassCert Q&A only? Yes, it is possible.
5. Are your updates free? Free updates are available for one year after the purchase. After one year the product is considered as expired and removed from the member zone of the user.
6. Is it possible to extend the update period of an expired product? Expired products can be repurchased at 50% discount within your member zone.
7. How often are your products updated? Our products are reviewed and updated on a continuous basis. The certification vendors often change the skills being tested in the exams, so we should change our study guides frequently in order to reflect the current exams accurately.
8. What is PDF version? PDF version is the printable version,help your study more convenient.
9. How do I know that there has been an update? There are several ways:
1. You can check from your member center and download the latest version directly.
2. Check the number of questions on the exam page, if it is changed, there is an update.
3. You can contact us [email protected] to ask for an update.
In general, you should always check for a new update 3-4 days before you plan to take the exam.
10. Your products sound interesting, but I'd like to try before I buy. Do you have any demos? 1. You can check from your member center and download the latest version directly.
2. Check the number of questions on the exam page, if it is changed, there is an update.
3. You can contact us [email protected] to ask for an update.
In general, you should always check for a new update 3-4 days before you plan to take the exam.
Yes we do. On our samples page you will find examples of our Practice exams. There are samples of some exams from all the certificates we cover. Further requests for samples can be provided. Please, e-mail [email protected] and state which sample you would like to receive.
11. I want a sample of another PassCert product. Is this possible? Yes,we can provide samples of all our products. Just mail your sample request to [email protected] and you will reveive any samples you want promptly.
12. What is the quality of the PassCert products? Our goal is at least 95% exam coverage and at least 95% accuracy.
13. How is the quality of the PassCert products achieved? PassCert experts, íncluding MCSEs, MCDBAs, MCTs, CCNPs, CCIEs, etc. verify the answers and provide explanations. Especially providing explanations increases the accuracy of the answers.
We also receive customer feedback on our products. So we have to review our products constantly. This guarantees a high quality.
14. I think I have found an incorrect answer in one of your products/I don’t understand one of questions/One of the questions seems incorrect. What should I do? We also receive customer feedback on our products. So we have to review our products constantly. This guarantees a high quality.
Feedback on specific questions should be send to [email protected]. You should state
1. Exam number and version.
2. Question number.
3. Login ID.
We will answer your feedback promptly.
15. How do I pay for the products? 1. Exam number and version.
2. Question number.
3. Login ID.
We will answer your feedback promptly.
There are currently three ways to pay.
1. Credit/Debit Cards. You can pay through all major Credit/Debit Cards.
2. Paypal. You can use the www.paypal.com and register an account on that website.
3. Western Union. You can contact us for Western Union account details for payment.
16. Do you share your customer information database with any third parties? 1. Credit/Debit Cards. You can pay through all major Credit/Debit Cards.
2. Paypal. You can use the www.paypal.com and register an account on that website.
3. Western Union. You can contact us for Western Union account details for payment.
At PassCert we hate spam mail as much as everyone else, and we respect your right to privacy. Therefore we will never share any information about our customers with a third-party. The only email you will receive will come from us, and you can inform us at anytime if you want to be removed from our mail list.
17. How do I make an online purchase? Select the appropriate products from the PassCert products page. Add them to your shopping cart. Select Purchase Items.
If this is the first purchase at PassCert and you are not a registered user, you will be register yourself at PassCert.
After the purchase the products can be accessed from your Member Zone.
If you want more detailed instructions mail [email protected].
If this is the first purchase at PassCert and you are not a registered user, you will be register yourself at PassCert.
After the purchase the products can be accessed from your Member Zone.
If you want more detailed instructions mail [email protected].