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The Salesforce Certified User Experience (UX) Designer exam is for candidates who are aspiring or experienced designers wanting to build and design solutions on the Salesforce Platform. Salesforce Certified UX Designer candidates should have a baseline knowledge of how to problem-solve and design using core UX concepts, and be able to deliver those experiences using the Salesforce Platform's core features. Candidates should also be able to work with customers to determine their needs and requirements using human-centered design.  

Read on for details about the Salesforce Certified UX Designer exam.

Content: 60 multiple-choice/multiple-select questions 

Time allotted to complete the exam: 105 minutes

Passing score: 65%

Registration fee: USD 200 plus applicable taxes as required per local law

Retake fee: USD 100 plus applicable taxes as required per local law

Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.

References: No hard-copy or online materials may be referenced during the exam

Prerequisite: None

The Salesforce User Experience (UX) Designer credential is designed for individuals who have at least 6 months in UX design and 3–6 months’ experience utilizing UX design concepts on the Salesforce Platform.This exam covers these key topics, each making up a certain percentage of the exam.

A UX Designer is asked to design a new application built on Salesforce.

What should be their first step?

A.Create branding sets for each audience using Experience Builder.

B.Find and review relevant AppExchange packages.

C.Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.

D.Design a series of custom web component for the app.

Answer:C

The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.

Which two best practices should be considered? Choose 2 answers

A.Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.

B.Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.

C.Create HTML markup and link the SLDS stylesheet via static Resource.

D.Exhaust the list of available base Lightning component in the component Library.

Answer:CD

A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.

Which three business outcomes represent these values? Choose 3 answers

A.Less employee turnover

B.Greater market share

C.Economic growth

D.Critical investing

E.Fewer workplace debates

Answer:BCD

A UX Designer has created two different user interface designs for a new marketing landing expected to have several visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions.

Which testing method should be used?

A.Card Sorting

B.User Acceptance testing

C.Diary Studies

D.A/B testing

Answer:D

Which visual design elements should be used in corporate style and branding guidelines?

A.Typography. Color, Imagery

B.A/B Testing, Heuristics, Dairy Studies

C.Sketching, Wireframes, Storyboards

D.User Stories, Scenario, UX Reviews

Answer:A

A UX Designer is creating a site for delivery within Builder for a customer who has strict requirements is stay focused on out-of-the-box styling and components only.

Which three methods would deliver a branded experience? Choose 3 answers

A.Select a footer and configure which social media links to display.

B.Display custom variations of pages based on user behavior.

C.Select a theme and customize content including copy and imagery.

D.Use the theme editor to adjust fonts, text case, colors, and site logo.

E.Create flexible layouts for pages with unique background images.

Answer:ABE