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The Salesforce Nonprofit Cloud Consultant program is designed for consultants who have experience working with nonprofits and implementing Salesforce Nonprofit Cloud and related solutions in a customer-facing role. The intended audience has proven experience with installing and configuring Salesforce Nonprofit Cloud. The Salesforce Nonprofit Cloud Consultant is able to successfully design and implement Nonprofit Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

Read on for details about the Salesforce Certified Nonprofit Cloud Consultant exam.

Content: Approximately 60 multiple-choice/multiple-select questions and 5 unscored questions*

Time allotted to complete the exam: 105 minutes

Passing score: 67%

Registration fee: USD 200, plus applicable taxes as required per local law

Retake fee: USD 100, plus applicable taxes as required per local law

Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.

References: No hard-copy or online materials may be referenced during the exam.

Prerequisite: Salesforce Administrator credential

Domain Expertise: 20%

Nonprofit Cloud Product Configuration: 22%

Implementation Strategies and Best Practices: 18%

Solution Design: 20%

Integration and Data Management: 15%

Analytics: 5%

A nonprofit organization wants to automatically generate an Opportunity whenever a Lead is converted.

What should the consultant do to meet this requirement?

A.Select the 'Create an Opportunity on Lead Convert' checkbox in NPSP Settings.

B.Write a trigger that automatically generates an Opportunity on Lead conversion.

C.Install a third-party app from the AppExchange that converts leads to any other object.

D.Create a process using Process Builder that will automatically create an Opportunity on Lead Conversion.

Answer : A

A development officer wants to integrate wealth scoring information into Salesforce.

Which solution should the consultant recommend?

A.Pardot

B.Philanthropy Cloud

C.Salesforce Optimizer

D.A third-party app on the AppExchange

Answer : D

The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.

How can this be accomplished with NPSP using Account records for the grant making institution?

A.Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.

B.Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.

C.Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.

D.Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.

Answer : A

A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.

What are two considerations? Choose 2 answers

A.Address verification only works with the one-to-one and individual ('Bucket') Account models.

B.Tracking addresses with the Address object may introduce more complexity.

C.Migrating all historical address information impacts system data storage.

D.There is a limit of three addresses per contact or organization that can be migrated into NPSP.

Answer : B, C

A nonprofit organization receives a lot of grants, many of which are renewals of previous grants from the same funder. The organization wants to be able to easily access the previous grant information.

What should the consultant advise to capture this in Salesforce?

A.Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.

B.Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.

C.Fill in the 'Previous Grant/Gift Opportunity' lookup field on the Opportunity for the new grant and check the 'Is Grant Renewal' field.

D.Ensure that when naming the Opportunity for the renewal grant, 'Renewal' is included in the name as well as the name of the funder.

Answer : C

A development associate received a corporate matching gift that the original donor did not indicate was to be matched.

Which solution should the consultant recommend?

A.Select Find Matched Gifts and click on the Find More Gifts button.

B.Create a Lightning quick action declaratively.

C.Create a Contact lookup field on the Opportunity object.

D.Select Manage Soft Credits and change the Role for the donor.

Answer : A