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The Avaya Oceana Solution Integration Exam (74950X) is a requirement to earn the ACIS - Avaya Oceana Solution credential.This exam has 65 questions and the minimum passing score is 69% (45 of 65 correct). The candidate has 90 minutes to complete this exam.If you want to get ACSS- Avaya Oceana Solution credential, you also need to pass 74970X Avaya Oceana Solution Support Exam.

List the key features of an Avaya Oceana solution.

Identify the functions of an Avaya Oceana solution components.

Explain Avaya Oceana Workspaces.

Describe capacities and licenses requirement.

List the Avaya Oceana VMware software specifications.

Explain Avaya Aura Infrastructure requirements.

Describe Avaya Oceana installation pre-configurations.

Explain the installation of Avaya Breeze Snap-Ins.

Explain Avaya Oceana cluster configurations.

Describe the functions of Avaya Oceana common components such as Cluster Snap-Ins : UCA,UCM,CSC, Work Assignment(WA), Context Store (CS),Customer Management, Engagement Designer(ED), and Reliable Eventing.

Describe the functions of Avaya Oceana Snap-Ins such as UAC, Avaya Mobile Communications, and BotConnector.

Describe the functions of Avaya Oceana Snap-Ins such as OCP, Email, Web-Chat, SMS/MMS, SocialConnector, Outbound,and GenericChannel Snap-ins.

Describe the functions of Co-Browse, and CentralizedLogging snap-ins.

Describe the Avaya Oceana Configuration Snap-in.

Explain the usage of Oceana Monitor and Services Portal.

Explain Engagement Designer tasks flows.

Explain Avaya Control manager for an Avaya Oceana solution.

Explain the administration of Avaya control manager for an Avaya Oceana solution.

Explain the customer journey.

Describe the security certificates that are required for an Avaya Oceana solution.

Explain the Avaya Oceana Voice channel.

Describe AAEP call flow routing for Voice channel.

Describe the deployment procedure for Omnichannel Software on Windows 216 Standard and Enterprise Editions.

Explain integrating Omnichannel DB server with an Avaya Oceana solution.

Explain the Avaya Oceana Web-chat channel.

Explain the Avaya Oceana Email channel.

Explain the Avaya Oceana SMS channel.

Explain the Avaya Oceana Social Media channel.

Describe routing for the Outbound Voice channel (POM).

Perform the lab exercise on Securing an Avaya Oceana solution.

Explain Avaya Oceana High Availability features.

Explain Disaster Recovery Setup for an Avaya Oceana solution.

Explain the Avaya Oceana Cloud deployment.

Which Cluster Is required for configuration of attributes at a central location and distributing them to all the components inside the solution?

A.Cluster 4 - Co-Browse Cluster

B.Cluster 5 - Provisioning Cluster

C.Cluster 2 - UAC Cluster

D.Cluster 1 - Common Component Cluster

Answer : A

Avaya Oceana is the next generation of customer engagement platform that is designed using which platform?

A.Avaya Breeze''

B.Avaya Control Manager

C.Avaya Aura Session Manager

D.Avaya SDK

Answer : A

Which two components are required for an Avaya Oceana Contact Center Administration for multimedia only deployment? (Choose two.)

A.Avaya Aura Session Manager (SM)

B.Avaya Aura Application Enablement Services (AES)

C.Avaya Aura Communication Manager (CM)

D.Avaya Control Manager (ACM)

E.Avaya Aura System Manager (SMGR)

Answer : D, E

On which component In Avaya Oceana 3.5 is the Omnlchannel Administration utility hosted?

A.OC Database server

B.Avaya Control Manager

C.Avaya Aura System Manager

D.Avaya Communication Manager

Answer : A

For Omnichannel configuration In Avaya Control Manager (ACM), which IP address or FQDN and Default Port number are used?

A.Avaya Common Cluster IP or IQDN; Default Port 57772

B.Avaya Control Manager IP or FQDN; Default Port 57773

C.Omnichannel Windows Server IP or FQDN; Default Port 57772

D.OCP Cluster IP or FQDN; Default Port 57773

Answer : D