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Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam (72400X) is a requirement to earn the ACSS - Avaya Equinox Solution with Avaya Aura Collaboration Applications Support credential.This exam has 60 questions and the minimum passing score is 67% (40 of 60 correct). The candidate has 90 minutes to complete this exam.

Describe the Avaya Equinox solution and the roles and purposes of the Avaya Equinox Solution components, including call flows for Avaya Equinox clients in the Avaya Equinox Team Engagement deployment.

Describe how to verify the configuration of each Avaya Equinox solution component.

Identify how to perform a health-check of Avaya Equinox Solution (TE) components.

Describe how to use alarms logs, event logs, debugging logs, and real-time tracing tools, and Identify available tools to help diagnose Avaya Equinox Solution components and Avaya Equinox clients' breakdowns.

Describe how to configure and apply Avaya Equinox Solution component-specific troubleshooting tools.

Describe how to generate and use logs for troubleshooting Avaya Equinox clients.

Demonstrate how to use Google Chrome Developer Tools Console Log for troubleshooting Avaya Equinox for Web client and Avaya Equinox Meetings for Web.

Demonstrate how to use URL-based tools for troubleshooting AADS-related and IM/MM-related Avaya Equinox clients' issues.

Identify ways to configure and apply Avaya Equinox client-specific troubleshooting tools.

Identify ways to configure the real-yime tracing tools for troubleshooting the Avaya Equinox Solution components and clients.

Describe how to use the real-yime tracing tools for troubleshooting the Avaya Equinox Solution components and clients.

Using troubleshooting tools, techniques, and the knowledge of call flows, troubleshoot a range of faults which might be encountered in Avaya Equinox solution components.

Which log file is recommended for troubleshooting AAWG issues?

A. CSASService.log

B. AAWG.log

C. CSA.log

D. CAS_log.log

Answer: A

Which Avaya Aura Media Server (AAMS) web GUI option allows access to the real-time monitoring tool useful for AAMS troubleshooting purposes?

A. Monitoring > Active Sessions

B. Monitoring > Capture Traces

C. Monitoring > Real-time viewer

D. Monitoring > Real-time Tracing

Answer: A

A user is trying to register their Avaya IX Workplace for Web Client from the Public Network, but it displays the message:

"Connecting" indefinitely

Using traceSBC reveals no messages at all.

What is the reason for the clients failure to register?

A. The STUN/TURN configuration is incorrect on the ASBCE.

B. The STUN/TURN configuration is incorrect on the Media Server.

C. There is an issue with the ASBCE B1 interface.

D. There is a problem with the user's Client certificate.

Answer: C

Which troubleshooting tool is used to determine the state of Avaya Aura Device Services (AADS) after installation/upgrade?

A. AADSInstallStatus.sh script

B. Post-Install Verification tool

C. User Diagnostics tool

D. traceSM

Answer: B

Which three options are available for the traceSBC command? (Choose three.)

A. SDP

B. TLS Handshake

C. SIP

D. STUN/TURN/ICE

E. SRTP

Answer: A,B,D