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The Atlassian Cloud Organization Admin certification is designed to equip individuals with the necessary skills to effectively configure and manage Atlassian Cloud sites and products, ensuring optimal support for their organizations. By obtaining this certification, you can enhance your professional confidence and distinguish yourself as an Atlassian Certified Organization Admin, setting yourself apart in your career. With this certification, you will have the knowledge and expertise to efficiently handle various tasks and challenges that may arise in managing Atlassian Cloud sites and products, making you a valuable asset to your organization.

Administer users and groups across multiple Cloud organizations, sites, and products

Manage product access for both non-managed and managed accounts

Configure user access settings, including approved domains and user invites

Configure release tracks, sandboxes, IP allowlisting, admin APIs, and application tunnels

Delegate admin privileges to other org admins and product admins

Manage subscriptions and billing

Understand the impact of changes to groups in Jira and Confluence

Leverage Atlassian Community and resources to implement best practices

● Those who have equivalent real-world experience as an Atlassian Org Admin in the admin hub at admin.atlassian.com and want to validate their knowledge and skills by earning the certification.

● Those who want to develop their base understanding and skills in the admin hub for their current or future roles. These folks may already have some experience managing users and groups, but not necessarily so.

Number of Questions: Up to 65

Duration: 180 minutes

Passing Score: 62%

Price: USD $100

Products covered: Admin Hub

Location: Proctored online (also available at testing centers)

The exam covers these high-level topic areas:

Create an manage an organization

Manage multiple sites and products

Manage product access

Manage Access requests

Manage product subscriptions & billing

Manage Users

Create and administer managed accounts

Manage Groups

Analyze and troubleshoot changes to users and groups

Distinguish admin roles

Grant appropriate admin privileges

Configure custom email addresses

Configure Premium features

Configure advanced features

Understand Atlassian Access

1. Your organization has a single site with a single product, Jira Software on the Standard subscription plan.

What two actions can you perform? (Choose two.)

A.Create a sandbox for Jira Software on the existing site.

B.Add Jira Software on the existing site.

C.Change Release Tracks for Jira Software on the existing site.

D.Add Jira Service Management on the existing site.

E.Create a sandbox for Jira Work Management on the existing site.

F.Add Jira Software on a new site.

Answer: D, F

2. Which statement is true about groups?

A.Groups can provide access to multiple products.

B.Groups can provide access to multiple organizations.

C.Groups must contain at least one member.

D.Groups must provide product access.

E.Groups can be suspended and deleted.

Answer: A

3. You just created a sandbox for Jira Service Management and copied data from production.

Which statement is definitely true?

A.Project admins from production can administer the same projects in the sandbox.

B.Attachments are downloadable from the sandbox.

C.Agents from production can log into the same projects in the sandbox.

D.Comments are visible in the sandbox.

E.Customers from production can log into the same portals in the sandbox.

Answer: A

4. Your company has a single Atlassian Cloud organization.

Atlassian Access discovered "shadow IT".

Which statement explains how this occurred?

A.One of your managed accounts created a product in another Cloud organization.

B.One of your users has multiple Atlassian IDs under different email addresses.

C.The same domain was verified under both Settings > Domains and Settings > Emails.

D.One of your groups provides default group access for multiple products.

E.A domain was verified both by your organization and another Cloud organization.

Answer: A

5. Which statement is false about Cloud organizations?

A.An organization can have multiple identical site names.

B.An organization can have multiple org admins.

C.An organization can have multiple sandboxes.

D.An organization can have the same product on different sites.

E.An organization can have different products on the same site.

Answer: A

6. You set Jira as the landing product on your site.

Bob is a new user and you granted him product access to Confluence only.

What will happen when Bob logs into the site for the first time?

A.Bob will see a landing page in a Confluence space.

B.Bob will be sent a new invitation link for Jira.

C.Bob will be prompted to request access to Jira.

D.Bob will see the default dashboard in Jira.

E.Bob will be added to the default access group for Jira automatically.

Answer: C