CompTIA, the leading voice in IT certification, has officially released the new A+ Core Series exams—220-1201 (Core 1) and 220-1202 (Core 2)—to replace the current 220-1101 and 220-1102 versions. The update marks a significant evolution of the certification, aligning with today’s dynamic tech landscape and the increasing demands placed on IT support professionals in a hybrid and cloud-first world.

The 220-1101 and 220-1102 exams, launched in April 2022, will retire on September 25, 2025 for English, and on December 20, 2025 for all other languages. Candidates preparing for CompTIA A+ are encouraged to transition to the latest series to stay current with industry standards and employer expectations.

CompTIA A+ remains the industry’s gold standard for validating foundational IT skills. It is the only entry-level IT credential with performance-based assessments, ensuring certified professionals can apply knowledge in real-world scenarios. The certification is DoD 8140.03M compliant, ISO 17024 accredited, and recognized by employers worldwide. Whether you're aiming for a role in technical support, IT operations, or endpoint management, the A+ certification is your ticket to launching a tech career.

The new series reflects the modern realities of IT work, especially in a world where remote support, cloud platforms, and virtualization are increasingly central. Here’s a breakdown of what's new:

● Cloud Computing & Virtualization: Deeper knowledge of client-side virtualization and cloud productivity tools (e.g., SaaS apps like Microsoft 365, Google Workspace)

● AI and Automation Awareness: Introduces foundational concepts related to AI’s impact on troubleshooting and support

● Hybrid Workforce Support: Emphasis on remote troubleshooting and endpoint management across various networks and platforms

● Device Decision-Making: Includes skills in determining when to escalate or outsource repairs vs. fixing on-site

● Expanded coverage of Windows, Mac OS, Linux, Chrome OS, and Android

● Cross-platform support skills essential for today's IT pros

● Security topics are integrated throughout both exams

● Recognizing vulnerabilities in a remote work environment and securing endpoints

Category	220-1101/220-1102	220-1201/220-1202
Launch Date	April 2022	March 2025
Retirement	Sept 25, 2025 (EN) / Dec 20, 2025 (Others)	TBD (Approx. 3 years from launch)
Cloud Focus	Basic cloud concepts	In-depth client-side virtualization & cloud tools
AI & Modern Tech	Not covered	Covers AI, automation awareness, SaaS apps
Remote Support	Minimal	Strong focus on remote diagnostics & hybrid workforce tools
Security	Traditional device security	Integrated endpoint and remote security principles
OS Platforms	Windows, Mac OS, Linux	Windows, Mac OS, Linux, Chrome OS, Android
Languages Available	English, French, Spanish, Thai, Japanese, German, Portuguese	English, German, Japanese (More to come)

Hardware: Broad and in-depth coverage of device setup and configuration for PCs, mobile devices, and peripherals

Operating Systems: Multiplatform support including installation, configuration, and command-line troubleshooting

Software Troubleshooting: Identifying and resolving software, OS, and malware-related issues

Networking: TCP/IP, Wi-Fi, SOHO networking, DNS, DHCP, and VPNs

Security: Recognizing and mitigating endpoint vulnerabilities and securing devices

Mobile Devices: Configuring mobile apps and managing wireless connectivity

Cloud & Virtualization: Setting up virtual environments and understanding cloud principles

Operational Procedures: Safety, professionalism, and environmental practices

The 220-1201 and 220-1202 exams are ideal for:

● Aspiring IT support specialists

● Help desk technicians

● Field service technicians

● System support administrators

● Entry-level cybersecurity professionals

Candidates are recommended to have 9–12 months of hands-on experience in a lab or IT environment before taking the exams.

The release of the 220-1201 and 220-1202 exams is more than just a refresh—it’s a strategic leap forward. The updates ensure that CompTIA A+ continues to match the rapidly shifting needs of IT support roles, particularly in cloud-first, hybrid environments. Whether you're new to IT or looking to validate your skills, CompTIA A+ is the best first step toward a thriving IT career.