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The Certified Team Leader (CTL) certificate covers self-leadership which puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. If you want to develop your team leadership skills and unleash the talent of your individual team members, this certificate is a practical look at current leadership practices that work.

Managers and team leaders with responsibility for establishing and maintaining an effective and well-motivated team.

Practicing or potential first line managers

Middle managers from academic and professional/support services

Anyone in a leadership position wishing to lead

Number of Questions: 70 Multiple Choice Questions

Duration:1 hour (60 Minutes)

Score: 80% (56 out of 70 correct) 

Format: online and proctored based

Module 1 – Team Building

Module 2 – Building Better Teams

Module 3 – Leadership Skills

Module 4 – Self -Leadership

1. Which of the following statements describes the Authentic Idealist team player type?

A.Focuses on having everyone in harmony on the team 

B.Wants just the facts

C.Dislikes storytelling

D.Likes to follow a recipe

Answer: A

2. How can you encourage team creativity?

A.Brainstorm ideas on a topic

B.Meet in different places for a change of scenery

C.Invite group speakers in

D.All of the above

Answer: B

3. As a self-leader, you are responsible for:

A.Knowing your goals

B.Directing behavior of others

C.Arranging training for your team

D.Knowing your teams ability to perform

Answer: A

4. Negative cues are things that

A.Help you recognize what not to do

B.Distract you from what you want to do

C.Feed the negative voice in your head

D.Boosts the morale of the entire team

Answer: B

5. Which of the following statements is true?

A.Conflict is always productive

B.Conflict is sometimes productive

C.Conflict is never productive

D.None of the above

Answer: B

6. What does the term civilized disagreement mean?

A.There is no such thing

B.The team always works with a facilitator to meet their goals

C.The team is comfortable with disagreement and shows no signs of avoiding it

D.The team is uncomfortable with disagreement but is willing to move on

Answer: C