Apple Service Fundamentals Exam SVC-19A Dumps

SVC-19A Apple Service Fundamentals Exam is one of the required exams for ACiT 2019 certification and ACMT 2019 certification, if you are going to prepare for your Apple SVC-19A exam, Passcert provides the latest and valid Apple Service Fundamentals Exam SVC-19A Dumps to help you practice all the questions which will occur in the real test.You can Print SVC-19A dumps to view online to prepare for your test.

The Apple Service Fundamentals Exam (SVC-19A) is a computer-based knowledge test that Pearson VUE offers online. Successful completion of this exam fulfills the prerequisite requirement for Apple Certified iOS Technician (ACiT) 2019 certification and Apple Certified Mac Technician (ACMT) 2019 certification. You must successfully complete this exam before you take the Mac or iOS certification exams.

To get ACMT 2019 certification, you need to pass the Apple Service Fundamentals Exam (SVC-19A) and ACMT 2019 Mac Service Certification Exam (MAC-19A). Both of these exams are available from Pearson VUE. Before you can register for the ACMT 2019 Mac Service Certification Exam (MAC-19A), you must pass the Apple Service Fundamentals Exam (SVC-19A).

Number of sections: 5

Number of learning objectives: 34

Number of total items: 70

Passing score: 80 percent overall (at least 56 out of 70 items to pass)

Exam time limit: 2 hours

The exam starts with seven demographic questions. These questions aren't scored, and they don't count toward the exam's two-hour time limit.

Customer Experience (23 items)

ESD Precautions (12 items)

Safety (12 items)

Troubleshooting (8 items)

Product Knowledge (15 items)

A. System Preferences

B. Launchpad

C. Finder

D. Spotlight

Answer: B

Explanation:

Reference: https://support.apple.com/en-us/HT202635

A. Any components

B. The heat sinks

C. The connectors

D. The edges of the logic board

Answer: D

A. You should place ESD-sensitive circuits on top of metal work surfaces.

B. Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.

C. Do not wear polyester clothing while working on ESD sensitive components.

D. Always handle logic board by grasping the heat sinks.

Answer: C

Explanation:

Reference: http://www.peachpit.com/articles/article.aspx?p=759704

A. ESD damage may not appear immediately.

B. ESD happens only to inexperienced technicians.

C. ESD only occurs in very rare circumstances.

D. ESD damage is really not as bad as everyone thinks.

Answer: C

Explanation:

Reference: https://electronics.stackexchange.com/questions/2945/should-i-be-worried-about-electro-staticdischarge

A. ESD damage might immediately affect the equipment.

B. ESD damage presents itself within an hour of discharge.

C. ESD damage invariably prevents equipment from powering on.

D. Not all internal assemblies with circuit boards are ESD sensitive.

E. ESD damage might only show itself as an intermittent failure at a later time.

Answer: AD