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If you have experience with Slack's admin capabilities and what it takes to create an effective experience for your team, then becoming a ?Slack Certified Admin? will let you put your skills to the test and share your credentials. You'll be able to show off your credential to others in your organization or in the wider community of people managing and driving organizational change with Slack.

By getting certified, you'll be able to show the world that you have knowledge of Slack's features ?and? how to use them to build a simpler, more pleasant and more productive experience for your team. Once you pass this exam, you will officially be a Slack Certified Admin for 18 months!

To be a Slack Certified Admin, you must demonstrate the knowledge and skills necessary to implement, configure and manage Slack. You should be comfortable recommending policies, settings, features and thought leadership for use cases on all paid Slack plans, including Standard, Plus and Enterprise Grid.  We recommend that you have at least six to twelve months of real-world experience as a Slack admin as well as experience working in the admin console.

Exam format: 60 Multiple choice questions

Time allotted: 90 Minutes

Passing score: 65%

Exam Registration fee: USD $150 

Exam delivery method: Online proctored

Language: English

1.1 List and explain the key differences between all nine Slack user roles.

1.2 Identify the Slack plan that best solves for common business needs.

1.3 Describe the common administrative responsibilities of a Slack admin.

1.4 Explain the benefits of an admin request channel.

1.5 Identify which settings are managed from the workspace and org-wide admin dashboards.

2.1 Determine when you should create a workspace or a channel to meet the needs of your organization.

2.2 Explain the workspace creation request process.

2.3 Recall the four settings for workspace visibility, as well as the use case for each.

2.4 List the benefits of claiming relevant domains for your Enterprise Grid org.

2.5 Identify key considerations for designing a Grid structure to meet company needs and also create the best experience for all users.

2.6 Explain key considerations and consequences of workspace consolidation for both an admin and members.

3.1 Recommend when users should use a channel versus a DM (direct message) or group DM.

3.2 Define and explain the use case for different types of channels in Slack.

3.3 Describe common use cases for @channel, @here and @everyone.

3.4 Describe the importance of channel naming guidelines and how to implement these at your organization.

3.5 Recommend when to delete versus archive a channel.

3.6 Explain the benefits and use cases of Slack user groups.

4.1 Recommend the best authentication process to meet your organization's needs.

4.2 Identify the benefits and drawbacks of the different methods available to create user accounts.

4.3 Provision users with the Slack desktop app.

4.4 Explain the different methods of deactivating user accounts.

4.5 Create a guest user request and approval process.

5.1 Determine how to help business units identify workflows they can optimize using Slack.

5.2 Describe the benefits of connecting the productivity tools your company uses every day with Slack.

5.3 Recommend when to install an app from the Slack App Directory or build a custom app to meet needs.

5.4 Determine if an app meets your organization’s needs and security policies.

5.5 Set up and manage an app-approval process.

5.6 Design code-free solutions to common workflows.

6.1 Explain how Slack prioritizes security governance, risk management and compliance.

6.2 Recommend product features that manage access and mobile devices to meet specific business needs.

6.3 Recommend product features that protect and manage data to meet specific business needs.

6.4 Recommend product features that govern information to meet specific business needs.

7.1 Use the Slack analytics dashboard to track metrics for success and make informed decisions.

7.2 Identify cross-functional relationships and resources that can help you execute on your organization's vision for Slack.

7.3 Model behaviors in Slack that help your members stay organized, focused and engaged in channel-based communication.

7.4 Describe what settings or policy changes will increase transparency and collaboration on Slack. ??

7.5 Identify appropriate resources to enable your members in Slack product skills. ??

7.6 Build a champion network to help lead teammates in using Slack effectively.

Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.

To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?

A.Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

B.Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.

C.Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.

D.Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.

Answer : A

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.

What does Moshi need to do to ensure that John won't have access to Slack?

A.Change the email, and reset the password. Changing the email will end John's Slack session.

B.Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.

C.Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

D.Activate 'Just-in-Time' de-activations to automatically remove John and any users who are inactivate for more than 14 days.

Answer : C

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.

As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.

Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.

Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.

What should you do?

A.Send a message that includes an @channel and @here to #supplier-bindings.

B.Send a message that includes an @channel and @everyone to #supplier-bindings.

C.Send an @everyone in a message to your workspace-wide #general channel.

D.Direct message your key contact who belongs to the connected channel, so they are directly informed.

Answer : D

Andrew is the Primary Org Owner for this company's Enterprise Grid org, which consists of three workspaces. Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.

Which role should Andrew give Frank in Slack?

A.Member

B.Workspace Admin

C.Multi-channel Guest

D.Primary Org Owner

Answer : B

Cristina is evaluating a Slack app's security and notices that it has the following scopes present:

channels:write and chat:write:user.                         

Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

A.Modify public channels

B.Upload files

C.Send messages as a member

D.Access group direct messages

Answer : AC